Privacy Policy

We value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Introduction

Last Updated: March 21, 2025

Welcome to SamparkSetu. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of SamparkSetu's services, including our website, mobile applications, and any other platforms we may offer.

Information We Collect

We collect several types of information from and about users of our platform, including:

  • Personal Identifiers: Such as name, email address, phone number, and username.
  • Account Information: Login credentials, account preferences, and profile information.
  • Lost and Found Item Data: Information about items you report as lost or found.
  • Communications: Messages sent through our platform between users.
  • Technical Data: IP address, browser information, device details, and access patterns.
  • Usage Data: Information about how you use our website, products, and services.
How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our service
To match lost items with found items
To facilitate communication between users
To notify you about changes to our service
To provide customer support
To gather analysis to improve our service
To monitor the usage of our service
To detect, prevent and address technical issues
Data Sharing and Disclosure

We may share your personal information in the following situations:

With Other Users

When you report a lost or found item, certain information may be visible to other users to facilitate matching and recovery.

With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.

For Business Transfers

We may share your information in connection with any merger, sale of company assets, financing, or acquisition.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Encryption

All data in transit and at rest is encrypted

Access Controls

Strict controls limit who can access your data

Regular Audits

We perform security audits to identify vulnerabilities

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

The right to access your information
The right to rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent

To exercise any of these rights, please contact us at privacy@samparksetu.com

Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email

privacy@samparksetu.com

By Contact Form

samparksetu.com/contact

By Mail

SamparkSetu HQ, 123 Tech Park, Cyber City, Gurugram, 122002

Last Policy Update: March 21, 2025